Shipping, Returns & Exchanges
- We offer $8 flat rate shipping to all 50 states with FREE shipping over $50. This does not apply to Canada, Hawaii or International shipments. Please contact us for rates outside the U.S and Hawaii
- We offer free local pickup in Santa Claus, Indiana and surrounding areas
- Most orders are packed and shipped within 24 hours of receiving, not including weekends or holidays.
- Please note that shoes will be shipped WITHOUT the box but will be appropriately wrapped and packed. If you would like to have the box shipped, please contact us and we will make arrangements, however the buyer will incur higher shipping costs.
Of course we hope you love everything you get from Evergreen Boutique, but we know occasionally things just don't work out!
To be eligible for a full refund return:
- Items must be returned within 15 days of purchase date (date listed on receipt)
- Item(s) must be unworn, unwashed, and with original tags attached.
- Item(s) must be free of makeup, stains, alterations and odors/pet hair.
- Item(s) do not have a discount code over 20% applied and was not a final sale or flash sale item.
- Return shipping fees are non-refundable and are the responsibility of the buyer
- If your return is approved, your refund will credited back to your original form of payment. Please allow 2-4 business days for this process once return item is received back to us.
- We unfortunately cannot accept returns on jewelry, accessories, hats, beauty/health products and items higher than a 20% discount.
- To start a return, please email us at email@example.com or send us a message on Facebook Messenger and include your name, order number, and reason for return. Returns can be mailed to:
- Evergreen Boutique PO Box 131 Santa Claus, IN 47579